1. Introduction

This Privacy Policy outlines how we collect, use, store, and protect personal information of individuals who register for our certification exams and interact with our services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, email address, phone number, billing address, and government-issued ID for identity verification.

• Payment Information: Transaction details, including credit card information (processed securely through a third-party payment provider, and not stored by us).

• Technical Information: IP address, browser type, device information, and usage data for security and fraud prevention.

• Exam Data: Registration details, scheduling history, test scores, and certification status.

3. How We Use Your Information

We use collected information for the following purposes:

• To process registration, payments, and exam scheduling.

• To verify identity and eligibility under U.S. export control laws.

• To administer exams, track certification status, and issue results.

• To provide customer support and respond to inquiries.

• To improve our services, conduct research, and analyze exam performance data.

• To comply with legal, regulatory, and security requirements.

4. Data Security & Protection

We take appropriate measures to safeguard your personal information:

• Data is stored in secure environments with access restricted to authorized personnel.

• Sensitive data, including payment details, is encrypted and processed through secure third-party payment providers.

• We employ industry-standard security measures to prevent unauthorized access, data breaches, or misuse.

5. Sharing & Disclosure of Information

We do not sell, trade, or rent your personal data. However, we may share information with:

• Third-Party Service Providers: Payment processors, proctoring services, and technology partners necessary for exam administration.

• Regulatory Authorities: When required by law, court orders, or to comply with U.S. export control regulations.

• Employers or Licensing Bodies: Upon candidate request for certification verification.

6. Candidate Rights & Data Retention

Candidates have the right to:

• Request access to personal data stored by us.

• Update or correct inaccurate personal information.

• Request deletion of non-essential personal data (subject to legal retention requirements).

• Opt out of non-essential communications.

We retain candidate data for the necessary period required for certification validation, legal compliance, and fraud prevention.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to improve user experience and security. Users can adjust browser settings to decline cookies, but some functionalities may be affected.

8. Policy Updates

We may update this Privacy Policy as needed. Candidates will be notified of material changes through our website or email.

9. Contact Information

For questions regarding this Privacy Policy, contact us at:

Email: support@aerospacetechnical.org
Phone: (307) 509 - 0447